Technical Issues

These are solutions to the known technical issues on the web version. Please note that these are temporary solutions and will be permanently resolved by our tech team.

Speech is not working on the Web
It could be frustrating when the speech module is not working. There could be multiple reasons. 1. Check whether you are on the right course Speech ...
Wed, 8 Nov, 2017 at 6:01 PM
Why does the test time sometimes "jump" after a listening question?
When taking a test, the system pauses the timer for listening questions until the video has played through fully or you click on the video to stop playback,...
Wed, 8 Nov, 2017 at 3:55 PM
What should I do if the video does not play?
In some cases, especially if you have a very low bandwidth network connection, it will take some time for a video to buffer and play.  First, please cli...
Wed, 8 Nov, 2017 at 3:57 PM