Technical Issues

Frequently asked questions regarding the Mobile App

Video not playing. App is slow. What should I do?
It's  frustrating when you have video playback issue. Before raising a ticket, we request you to check the following. 1. Are you on the latest vers...
Wed, 21 Jun, 2017 at 3:30 PM
I couldn't record my voice. Speech is not working
1. Check whether your internet speed is good enough? We have an internet speed test inside the app. Go to "Settings", and you will see the fol...
Wed, 21 Jun, 2017 at 5:55 PM